Support

Support

Last updated 18 July 2026

Welcome to the Booked Support Centre.

We're committed to providing helpful, reliable support to ensure you get the most out of Booked. Whether you have a question, need technical assistance or would like to report a bug, we're here to help.

1. Contacting Support

If you need assistance, please contact us by email: support@bookedapp.uk

We aim to respond to all enquiries as quickly as possible. Response times may vary depending on demand, but we always strive to provide helpful and timely support.

2. How We Can Help

Our support team can assist with:

  • Account and login issues
  • Password reset assistance
  • Subscription enquiries
  • Technical problems and bug reports
  • Questions about app features
  • General usage guidance
  • Privacy or data protection enquiries

3. Reporting a Problem

If you're reporting a technical issue, please include as much information as possible, such as:

  • A description of the problem
  • The device you're using
  • Your operating system version
  • Steps to reproduce the issue
  • Screenshots, if available

Providing this information helps us investigate and resolve issues more efficiently.

4. Feature Requests

We're always looking for ways to improve Booked.

If you have an idea for a new feature or an improvement, we'd love to hear from you. While we can't promise every suggestion will be implemented, all feedback is carefully considered as we continue to develop the app.

5. Account Deletion

You can permanently delete your Booked account at any time from within the app.

Deleting your account will permanently remove your personal information and associated data, subject to any legal obligations requiring us to retain certain information.

If you experience any issues deleting your account, please contact us and we'll be happy to help.

6. Privacy

If you have questions about how your information is collected, used or stored, please refer to our Privacy Policy or contact us directly at: support@bookedapp.uk

7. Service Availability

While we work hard to keep Booked available at all times, occasional maintenance or unexpected technical issues may temporarily affect the service.

8. Updates to This Support Page

We may update this Support page from time to time to reflect changes to our services or support processes.

If significant changes are made, we'll update the "Last updated" date shown on this page.